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Fenbrook Consulting
Fenbrook Consulting
RFID, wrisbands for festival payment and location based NFC
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trevor@fenbrook.com
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UK Smart Ticketing – Mystery Shopper Project – Part 2

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 2 By Trevor Crotch-Harvey, 22.2.17   This is Part 2 of my blog post on the Mystery Shopper project on UK smart and mobile ticketing schemes during October – December 2016.     Ticket products offered on cards are not what passengers want   One of…

22/02/2017
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UK Smart Ticketing – Mystery Shopper Project – Part 1

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 1 By Trevor Crotch-Harvey, 22.2.17   During October – December 2016, Fenbrook conducted a Mystery Shopper project on smart and mobile ticketing schemes throughout the UK.  This was a crowd funded project, and Fenbrook is grateful to those organisations which made it possible through their subscriptions.…

22/02/2017
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Contactless Payments in Transport

By TrevorTransport TicketingLeave a comment

A major report was published last month on the UK Transport Card Forum website by Working Group 22: Contactless Payments in Transport.  I had the pleasure to chair this group over eighteen months and there were some excellent contributions by several experts.  Here’s an outline of what the report says… Contactless Payment Cards (CPCs) continue…

03/08/2012
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Smart Ticketing with NFC

By TrevorNear Field Communications Transport TicketingLeave a comment

There was a lively panel session at the Transport Card Forum meeting in London recently, which I had the pleasure of moderating.  I won’t name names but the panel members represented the mobile industry (an operator and the GSMA), a digital money expert, the DfT, and a consumer champion.  The session was entitled: Public transport…

25/04/2012
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Mobile Payments: FAQs for Retailers

By TrevorLocation Based Marketing Near Field CommunicationsLeave a comment

 Michael Koployof Software Advice in Austin, Texas recently posted a blog about the adoption of mobile payments by retailers.  The blog is at http://blog.softwareadvice.com/articles/retail/mobile-payments-faqs-1012512/.  In it, Michael talks about the basics, the ecosystem, and the merchant opportunity.  This is an interesting take on the subject and here are my thoughts.   Michael is correct in…

07/02/2012
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  • “I worked with Trevor recently on a project for the UK Department for Transport looking at the costs and benefits of smart ticketing across the whole of England to inform DfT’s smart ticketing strategy. Trevor proved very helpful and well connected in the transport smart card industry both in the UK and abroad. I will not hesitate to hire Trevor again when the opportunity arises.”

    John Elliott, Head Public Sector Practice, Principal Consultant, Consult Hyperion

  • “Although Trevor is a world class expert in Smart cards, NFC, RFID, and Printed Electronics, he is also extremely good at helping small businesses with sales and the issues related to government procurement.  A long term member of Business for Breakfast, he is an excellent networker who has helped a great many of his fellow members.”

    Rodger Scott, Owner, Business for Breakfast
  • Great 121 today with Trevor Crotch-Harvey. Thank you for sharing your experience and knowledge - you truly are a mentor. If you're connected to Trevor but not had a 121 with him make it a priority. Adrian Edmonds, MD, Free As A Bird, and Business Adviser
    Business Mentoring

  • “I have completed with Trevor two big projects about the contactless cards in the world. If you need new data on contactless and NFC technology that are unavailable – just call Trevor! It’s a real pleasure to make business with him and you have certainty of receiving the data of the highest quality. I highly appreciate his work and hope for further cooperation.”

    Michał Polasik, Polasik Research, Poland
  • Well done!  Not only did you bring together a great line-up of speakers, you gave – as always – a really interesting and very well presented session on UK schemes.  A tour de force in more ways than one.  I know how hard it is to get speakers together and the strong line-up was really appreciated.  Most of the speakers acted like delegates for the majority of the time and the whole atmosphere was warm, interactive as well as being informative and interesting.  Very many thanks.
    Richard Poynder, Smartex
  • Your UK smart ticketing safari was a real masterclass, and the knowledge of schemes across the UK that you displayed was most impressive – and professionally delivered. Richard Poynder, Owner, Smartex Ltd
    Smart Ticketing Masterclass
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