UK Smart Ticketing – Mystery Shopper Project – Part 2 By Trevor Crotch-Harvey, 22.2.17 This is Part 2 of my blog post on the Mystery Shopper project on UK smart and mobile ticketing schemes during October – December 2016. Ticket products offered on cards are not what passengers want One of…
DetailsUK Smart Ticketing – Mystery Shopper Project – Part 1 By Trevor Crotch-Harvey, 22.2.17 During October – December 2016, Fenbrook conducted a Mystery Shopper project on smart and mobile ticketing schemes throughout the UK. This was a crowd funded project, and Fenbrook is grateful to those organisations which made it possible through their subscriptions.…
DetailsA major report was published last month on the UK Transport Card Forum website by Working Group 22: Contactless Payments in Transport. I had the pleasure to chair this group over eighteen months and there were some excellent contributions by several experts. Here’s an outline of what the report says… Contactless Payment Cards (CPCs) continue…
DetailsThere was a lively panel session at the Transport Card Forum meeting in London recently, which I had the pleasure of moderating. I won’t name names but the panel members represented the mobile industry (an operator and the GSMA), a digital money expert, the DfT, and a consumer champion. The session was entitled: Public transport…
DetailsMichael Koployof Software Advice in Austin, Texas recently posted a blog about the adoption of mobile payments by retailers. The blog is at http://blog.softwareadvice.com/articles/retail/mobile-payments-faqs-1012512/. In it, Michael talks about the basics, the ecosystem, and the merchant opportunity. This is an interesting take on the subject and here are my thoughts. Michael is correct in…
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