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Fenbrook Consulting
RFID, wrisbands for festival payment and location based NFC
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trevor@fenbrook.com
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touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Behavioural

By Trevor Crotch HarveyTransport TicketingLeave a comment

Reposted from www.touche-nfc.com This is the second part of our series of four blogs about the Feasibility Study touché conducted in Bristol, testing the use of smartphones in combination with Bluetooth Smart beacons and the touché locate back office.  This post focuses on the Behavioural Study, managed by UWE and funded by ITSO. The project…

June 20, 2018
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UK Smart Ticketing – Mystery Shopper Project – Part 2

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 2 By Trevor Crotch-Harvey, 22.2.17   This is Part 2 of my blog post on the Mystery Shopper project on UK smart and mobile ticketing schemes during October – December 2016.     Ticket products offered on cards are not what passengers want   One of…

February 22, 2017
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UK Smart Ticketing – Mystery Shopper Project – Part 1

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 1 By Trevor Crotch-Harvey, 22.2.17   During October – December 2016, Fenbrook conducted a Mystery Shopper project on smart and mobile ticketing schemes throughout the UK.  This was a crowd funded project, and Fenbrook is grateful to those organisations which made it possible through their subscriptions.…

February 22, 2017
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NFC Smart Ticketing With Real People

By Trevor Crotch HarveyNear Field Communications Transport TicketingLeave a comment

(Also posted on the touché website.) NFC is emerging as a strong contender for delivering a common, easy-to-use technology solution in the field of transport ticketing.  While the technology underpinning NFC is now well understood, and beginning to be deployed in applications around the world, there are still potential issues and problems with its use…

May 1, 2013
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Contactless Payments in Transport

By TrevorTransport TicketingLeave a comment

A major report was published last month on the UK Transport Card Forum website by Working Group 22: Contactless Payments in Transport.  I had the pleasure to chair this group over eighteen months and there were some excellent contributions by several experts.  Here’s an outline of what the report says… Contactless Payment Cards (CPCs) continue…

August 3, 2012
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Recent Posts
  • Nottingham City Transport and touché complete a successful smartphone and beacon ticketing trial in Nottingham
    April 12, 2019
  • NCT, touché and ITSO announce a smartphone and beacon ticketing trial in Nottingham
    October 31, 2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Commercial
    June 25, 2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Behavioural
    June 20, 2018
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  • “I have completed with Trevor two big projects about the contactless cards in the world. If you need new data on contactless and NFC technology that are unavailable – just call Trevor! It’s a real pleasure to make business with him and you have certainty of receiving the data of the highest quality. I highly appreciate his work and hope for further cooperation.”

    Michał Polasik, Polasik Research, Poland
  • Well done!  Not only did you bring together a great line-up of speakers, you gave – as always – a really interesting and very well presented session on UK schemes.  A tour de force in more ways than one.  I know how hard it is to get speakers together and the strong line-up was really appreciated.  Most of the speakers acted like delegates for the majority of the time and the whole atmosphere was warm, interactive as well as being informative and interesting.  Very many thanks.
    Richard Poynder, Smartex
  • “I’ve learned a lot from Trevor. He has a wealth of business experience and is very happy to share with others such as myself. Everything he says makes sense and has made a difference to my firm.”

    Paul Hutchinson, Hutchinson Legal Associates
  • “Trevor has carried out a number of projects for MasterCard supporting the development of various new MasterCard® PayPass™ products. He has demonstrated detailed knowledge of the subject matter important to us for these projects and provided us with useful insights, helping us to develop market orientated solutions around these products.”

    Colin Tanner, MasterCard®
  • “I was very pleased with your approach to the project, the quality of your research on our behalf, and the breadth of knowledge on the subject that you were able to focus on the University’s thinking in this area.”

    Tim Bird, University of York
  • Your UK smart ticketing safari was a real masterclass, and the knowledge of schemes across the UK that you displayed was most impressive – and professionally delivered. Richard Poynder, Owner, Smartex Ltd
    Smart Ticketing Masterclass
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