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Fenbrook Consulting
Fenbrook Consulting
RFID, wrisbands for festival payment and location based NFC
+44 (0) 117 970 1773
trevor@fenbrook.com
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touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Behavioural

By Trevor Crotch HarveyTransport TicketingLeave a comment

Reposted from www.touche-nfc.com This is the second part of our series of four blogs about the Feasibility Study touché conducted in Bristol, testing the use of smartphones in combination with Bluetooth Smart beacons and the touché locate back office.  This post focuses on the Behavioural Study, managed by UWE and funded by ITSO. The project…

20/06/2018
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UK Smart Ticketing – Mystery Shopper Project – Part 2

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 2 By Trevor Crotch-Harvey, 22.2.17   This is Part 2 of my blog post on the Mystery Shopper project on UK smart and mobile ticketing schemes during October – December 2016.     Ticket products offered on cards are not what passengers want   One of…

22/02/2017
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UK Smart Ticketing – Mystery Shopper Project – Part 1

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 1 By Trevor Crotch-Harvey, 22.2.17   During October – December 2016, Fenbrook conducted a Mystery Shopper project on smart and mobile ticketing schemes throughout the UK.  This was a crowd funded project, and Fenbrook is grateful to those organisations which made it possible through their subscriptions.…

22/02/2017
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NFC Smart Ticketing With Real People

By Trevor Crotch HarveyNear Field Communications Transport TicketingLeave a comment

(Also posted on the touché website.) NFC is emerging as a strong contender for delivering a common, easy-to-use technology solution in the field of transport ticketing.  While the technology underpinning NFC is now well understood, and beginning to be deployed in applications around the world, there are still potential issues and problems with its use…

01/05/2013
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Contactless Payments in Transport

By TrevorTransport TicketingLeave a comment

A major report was published last month on the UK Transport Card Forum website by Working Group 22: Contactless Payments in Transport.  I had the pleasure to chair this group over eighteen months and there were some excellent contributions by several experts.  Here’s an outline of what the report says… Contactless Payment Cards (CPCs) continue…

03/08/2012
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Recent Posts
  • Nottingham City Transport and touché complete a successful smartphone and beacon ticketing trial in Nottingham
    12/04/2019
  • NCT, touché and ITSO announce a smartphone and beacon ticketing trial in Nottingham
    31/10/2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Commercial
    25/06/2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Behavioural
    20/06/2018
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  • “Although Trevor is a world class expert in Smart cards, NFC, RFID, and Printed Electronics, he is also extremely good at helping small businesses with sales and the issues related to government procurement.  A long term member of Business for Breakfast, he is an excellent networker who has helped a great many of his fellow members.”

    Rodger Scott, Owner, Business for Breakfast
  • “I was very pleased with your approach to the project, the quality of your research on our behalf, and the breadth of knowledge on the subject that you were able to focus on the University’s thinking in this area.”

    Tim Bird, University of York
  • Your UK smart ticketing safari was a real masterclass, and the knowledge of schemes across the UK that you displayed was most impressive – and professionally delivered. Richard Poynder, Owner, Smartex Ltd
    Smart Ticketing Masterclass
  • “Trevor has carried out a number of projects for MasterCard supporting the development of various new MasterCard® PayPass™ products. He has demonstrated detailed knowledge of the subject matter important to us for these projects and provided us with useful insights, helping us to develop market orientated solutions around these products.”

    Colin Tanner, MasterCard®
  • “I worked with Trevor recently on a project for the UK Department for Transport looking at the costs and benefits of smart ticketing across the whole of England to inform DfT’s smart ticketing strategy. Trevor proved very helpful and well connected in the transport smart card industry both in the UK and abroad. I will not hesitate to hire Trevor again when the opportunity arises.”

    John Elliott, Head Public Sector Practice, Principal Consultant, Consult Hyperion
  • Well done!  Not only did you bring together a great line-up of speakers, you gave – as always – a really interesting and very well presented session on UK schemes.  A tour de force in more ways than one.  I know how hard it is to get speakers together and the strong line-up was really appreciated.  Most of the speakers acted like delegates for the majority of the time and the whole atmosphere was warm, interactive as well as being informative and interesting.  Very many thanks.
    Richard Poynder, Smartex
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