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Fenbrook Consulting
Fenbrook Consulting
RFID, wrisbands for festival payment and location based NFC
+44 (0) 117 970 1773
trevor@fenbrook.com
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Smart Ticketing Projects

 

Fenbrook Consulting and CEO Trevor Crotch-Harvey have experience in the fields of smart ticketing and cashless payments going back seventeen years, when he supplied the first contactless cards to London Transport for the Harrow Bus London – the forerunner of Oyster. Now, since environmental issues have become a global concern, politicians and Local Authorities around the world are looking for more ways to encourage people out of their cars and thereby increase ridership on public transport.

 

 

From London to Hong Kong, from Washington to Brisbane, cities around the world have adopted smart ticketing, with great benefits to the travelling public and reductions in congestion. Trevor Crotch-Harvey has travelled the world working with transport operators in many countries on smart ticketing projects, giving Fenbrook Consulting a global view of this now substantial industry. He has worked on smart ticketing projects in the Netherlands, Germany, Italy, Turkey, Luxembourg and the UK. He has also carried out consulting projects for the UK Department for Transport on the costs and benefits of implementing smart cards in Transport (he is a co-author of “The Detica Report”, along with John Elliott of Consult Hyperion).  And he has advised a UK PTE on the benefits and risks of alternative strategies for Customer Management Systems relating to smart ticketing.

 

Contactless Payments and NFC Mobile Phones

Now the landscape is changing again. Bank issued EMV contactless cards and NFC mobile phones are being introduced to mass transit schemes. This means the transport operator no longer needs to worry about managing a card scheme, saving substantial costs. And travellers can use cards and phones already in their possession without worrying about where to buy a ticket or understanding fare structures.

 

Trevor chairs the UK’s Transport Card Forum Working Group 22 – Contactless Payments in Transport. This group has representatives of many major players in the transport and payments industries, and is doing ground breaking work on understanding the detailed issues surrounding the use of cashless payment in transport.

 

Fenbrook Consulting advises on:

  • The business case
  • The manufacturing process
  • Applications and deployment
  • Fare schemes
  • Security systems
  • The strategic roadmap
  • Project management
  • Operator co-ordination
  • Standards compliance
  • Interoperability
  • Contactless Payment Solutions

 

 

 

 

 

 

 

IETTrevor is also a worldwide authority on the subject of Limited Use Smart Tickets.
Please see a short video on this subject (Newcastle 2006).

 

 

 

 

Please click on Trevor’s blog at the top of the page for more on smart ticketing topics.

 

“I worked with Trevor recently on a project for the UK Department for Transport looking at the costs and benefits of smart ticketing across the whole of England to inform DfT’s smart ticketing strategy. Trevor proved very helpful and well connected in the transport smart card industry both in the UK and abroad. I will not hesitate to hire Trevor again when the opportunity arises.”

– John Elliott, Head Public Sector Practice, Principal Consultant, Consult Hyperion

Recent Posts
  • Nottingham City Transport and touché complete a successful smartphone and beacon ticketing trial in Nottingham
    12/04/2019
  • NCT, touché and ITSO announce a smartphone and beacon ticketing trial in Nottingham
    31/10/2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Commercial
    25/06/2018
  • touché completes Feasibility Study of smartphone/beacon ticketing in Bristol – Behavioural
    20/06/2018
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  • Your UK smart ticketing safari was a real masterclass, and the knowledge of schemes across the UK that you displayed was most impressive – and professionally delivered. Richard Poynder, Owner, Smartex Ltd
    Smart Ticketing Masterclass
  • “I was very pleased with your approach to the project, the quality of your research on our behalf, and the breadth of knowledge on the subject that you were able to focus on the University’s thinking in this area.”

    Tim Bird, University of York
  • “Although Trevor is a world class expert in Smart cards, NFC, RFID, and Printed Electronics, he is also extremely good at helping small businesses with sales and the issues related to government procurement.  A long term member of Business for Breakfast, he is an excellent networker who has helped a great many of his fellow members.”

    Rodger Scott, Owner, Business for Breakfast
  • “I worked with Trevor recently on a project for the UK Department for Transport looking at the costs and benefits of smart ticketing across the whole of England to inform DfT’s smart ticketing strategy. Trevor proved very helpful and well connected in the transport smart card industry both in the UK and abroad. I will not hesitate to hire Trevor again when the opportunity arises.”

    John Elliott, Head Public Sector Practice, Principal Consultant, Consult Hyperion
  • “Trevor is a natural networker and a real giver. He provided me with a high value referral recently and did a top effort. It was practically in the bag, and I just had to turn up! I am learning that there is a lot to Trevor, his experience and knowledge make his a desirable person to network with. And I haven’t forgotten that I promised him a nice bottle of wine!”

    Becky Hall, Owner, Business for Breakfast
  • Well done!  Not only did you bring together a great line-up of speakers, you gave – as always – a really interesting and very well presented session on UK schemes.  A tour de force in more ways than one.  I know how hard it is to get speakers together and the strong line-up was really appreciated.  Most of the speakers acted like delegates for the majority of the time and the whole atmosphere was warm, interactive as well as being informative and interesting.  Very many thanks.
    Richard Poynder, Smartex
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