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Fenbrook Consulting
RFID, wrisbands for festival payment and location based NFC
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UK Smart Ticketing – Mystery Shopper Project – Part 2

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 2 By Trevor Crotch-Harvey, 22.2.17   This is Part 2 of my blog post on the Mystery Shopper project on UK smart and mobile ticketing schemes during October – December 2016.     Ticket products offered on cards are not what passengers want   One of…

February 22, 2017
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UK Smart Ticketing – Mystery Shopper Project – Part 1

By Trevor Crotch HarveyTransport TicketingLeave a comment

UK Smart Ticketing – Mystery Shopper Project – Part 1 By Trevor Crotch-Harvey, 22.2.17   During October – December 2016, Fenbrook conducted a Mystery Shopper project on smart and mobile ticketing schemes throughout the UK.  This was a crowd funded project, and Fenbrook is grateful to those organisations which made it possible through their subscriptions.…

February 22, 2017
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Contactless Payments in Transport

By TrevorTransport TicketingLeave a comment

A major report was published last month on the UK Transport Card Forum website by Working Group 22: Contactless Payments in Transport.  I had the pleasure to chair this group over eighteen months and there were some excellent contributions by several experts.  Here’s an outline of what the report says… Contactless Payment Cards (CPCs) continue…

August 3, 2012
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Smart Ticketing with NFC

By TrevorNear Field Communications Transport TicketingLeave a comment

There was a lively panel session at the Transport Card Forum meeting in London recently, which I had the pleasure of moderating.  I won’t name names but the panel members represented the mobile industry (an operator and the GSMA), a digital money expert, the DfT, and a consumer champion.  The session was entitled: Public transport…

April 25, 2012
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Mobile Payments: FAQs for Retailers

By TrevorLocation Based Marketing Near Field CommunicationsLeave a comment

 Michael Koployof Software Advice in Austin, Texas recently posted a blog about the adoption of mobile payments by retailers.  The blog is at http://blog.softwareadvice.com/articles/retail/mobile-payments-faqs-1012512/.  In it, Michael talks about the basics, the ecosystem, and the merchant opportunity.  This is an interesting take on the subject and here are my thoughts.   Michael is correct in…

February 7, 2012
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Recent Posts
  • UK Smart Ticketing – Mystery Shopper Project – Part 2
    February 22, 2017
  • UK Smart Ticketing – Mystery Shopper Project – Part 1
    February 22, 2017
  • The Future of Advertising
    February 24, 2014
  • NFC Smart Ticketing With Real People
    May 1, 2013
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  • “I worked with Trevor recently on a project for the UK Department for Transport looking at the costs and benefits of smart ticketing across the whole of England to inform DfT’s smart ticketing strategy. Trevor proved very helpful and well connected in the transport smart card industry both in the UK and abroad. I will not hesitate to hire Trevor again when the opportunity arises.”

    John Elliott, Head Public Sector Practice, Principal Consultant, Consult Hyperion
  • “Although Trevor is a world class expert in Smart cards, NFC, RFID, and Printed Electronics, he is also extremely good at helping small businesses with sales and the issues related to government procurement.  A long term member of Business for Breakfast, he is an excellent networker who has helped a great many of his fellow members.”

    Rodger Scott, Owner, Business for Breakfast
  • “Trevor has carried out a number of projects for MasterCard supporting the development of various new MasterCard® PayPass™ products. He has demonstrated detailed knowledge of the subject matter important to us for these projects and provided us with useful insights, helping us to develop market orientated solutions around these products.”

    Colin Tanner, MasterCard®
  • “I have completed with Trevor two big projects about the contactless cards in the world. If you need new data on contactless and NFC technology that are unavailable – just call Trevor! It’s a real pleasure to make business with him and you have certainty of receiving the data of the highest quality. I highly appreciate his work and hope for further cooperation.”

    Michał Polasik, Polasik Research, Poland
  • “Trevor is a natural networker and a real giver. He provided me with a high value referral recently and did a top effort. It was practically in the bag, and I just had to turn up! I am learning that there is a lot to Trevor, his experience and knowledge make his a desirable person to network with. And I haven’t forgotten that I promised him a nice bottle of wine!”

    Becky Hall, Owner, Business for Breakfast
  • “I was very pleased with your approach to the project, the quality of your research on our behalf, and the breadth of knowledge on the subject that you were able to focus on the University’s thinking in this area.”

    Tim Bird, University of York
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